Policy

Introduction to Our Privacy Policy

In the digital age, privacy policies are essential for online businesses, defining how user data is collected, used, and protected. At Deyi.info, we take privacy seriously, not only to comply with legal requirements but also to demonstrate our commitment to safeguarding our customers’ personal information.

A clear privacy policy is critical for building trust with our users. We want our customers to feel confident that their data is secure and their privacy respected. With the growing concerns about data breaches, our privacy policy outlines the measures we take to protect sensitive information and maintain user trust.

Our policy explains what data we collect, how we use it, and the steps we take to secure it. By being transparent, we aim to foster a strong relationship with our users. We don’t just view this as a regulatory requirement, but as an integral part of our user-centered approach.

We also stay up-to-date with evolving privacy laws and technological advancements, continuously reviewing and enhancing our practices. At Deyi.info, protecting user data is a priority, and our privacy policy reflects our ongoing dedication to security.


Data Collection: What We Gather and Why

At Deyi.info, we collect only the data necessary to provide a great user experience and ensure the secure processing of transactions. Here’s what we gather and why:

  • Personal Identification Details: Information like your name, email address, phone number, and postal address helps us confirm your identity and deliver personalized services, such as order confirmations and responses to inquiries.

  • Payment Information: We collect payment data, including credit card details and billing addresses, to process transactions securely. This information is protected by strict encryption protocols to ensure confidentiality.

  • Browsing Behavior: Data like your IP address, device type, browser, and pages you visit helps us improve the functionality of our site. For example, we use this data to optimize performance, resolve technical issues, and make the site more user-friendly.

  • Mobile App Data: When you use our mobile app, we may collect additional information specific to your mobile device, including device type, operating system, unique device identifiers (UUID), and push notification tokens. This data helps us deliver notifications and improve app performance.

  • Push Notifications: Our app may send you push notifications related to your account, transactions, or promotional content. You can manage these notifications in your device settings or through your account preferences.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, track website usage, and understand how our users interact with our services. You can manage your cookie preferences through your browser settings or by visiting our Cookie Management page.

Each piece of data serves a specific purpose—whether it’s to process your order, enhance your experience, or improve our services. Our goal is to respect your privacy while ensuring we can deliver the best service possible.


How We Protect Your Data

Your data security is a top priority at Deyi.info. We have implemented various security measures to protect your information, including:

  • Encryption: All data transmitted between your device and our servers is encrypted using industry-standard protocols to ensure confidentiality.

  • Secure Servers and Regular Updates: Our servers are protected against cyber threats with firewalls and regular security updates to address vulnerabilities.

  • Restricted Access: Internally, access to sensitive data is restricted to authorized personnel only. These individuals undergo regular security training to maintain compliance with our policies.

  • Third-Party Security: We partner with trusted third-party services, such as payment processors, cloud storage providers, and analytics tools, who help maintain the integrity and security of your data. These partners adhere to strict security standards and are required to handle your data in compliance with relevant privacy laws, such as GDPR and CCPA.

We do not share your data with any third parties without your consent unless required by law. Our commitment to data security is ongoing, and we continuously update our practices to meet the highest security standards.


Your Rights and Choices

You have several rights regarding your personal data at Deyi.info, which allow you to remain in control:

  • Access to Your Data: You can request to view the personal information we hold about you. Submit a request through our Contact Us page, and we will provide a summary of your data after verifying your identity.

  • Update or Correct Data: If your personal information changes or is incorrect, you can request updates by contacting our support team.

  • Right to Erasure: You have the right to request the deletion of your data, except in cases where we are legally obligated to retain it. To exercise this right, simply contact our support team.

  • Manage Marketing Communications: You can opt out of promotional emails by using the unsubscribe link at the bottom of any email, or by adjusting your account settings.

  • Data Sharing Preferences: You can manage how we share your data with third parties. Adjust your settings online or Contact Us for assistance.

  • International Data Transfers: Your personal data may be transferred to and processed in countries other than your own, including the United States, where our servers are located. We ensure that any such transfers comply with applicable data protection laws, including GDPR for users in the European Union.

  • Automated Decision-Making: We may use automated decision-making tools to improve your experience, such as personalized product recommendations or tailored marketing content. You have the right to object to such automated decisions by contacting our support team.

Understanding and exercising these rights keeps you in control of your personal data. For more detailed instructions or to make any requests, please visit our FAQ.

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